Information we collect
When you submit a commission enquiry through our website, we collect the information you provide: your name and your partner's name, your email address, your phone number (if provided), event details including date, location, and guest count, and any message you include.
We do not collect payment information through our website. All billing is handled separately through secure invoice processes.
How we use your information
We use the information you provide solely to respond to your commission enquiry, to develop and deliver your commission if you proceed, and to communicate with you about your project.
We do not sell your personal information. We do not share it with third parties except where necessary to deliver your commission (for example, our development infrastructure providers), and only then subject to appropriate data processing agreements.
Data retention
We retain your information for as long as necessary to deliver your commission and to comply with our legal obligations. For completed commissions, we retain project files for a period of three years following delivery, after which they are securely deleted upon request.
Cookies
Our website uses only essential cookies necessary for the site to function. We do not use tracking cookies, advertising cookies, or third-party analytics that share your data.
Your rights
You have the right to access the personal information we hold about you, to request its correction, to request its deletion, and to withdraw consent where consent is the basis for processing.
To exercise any of these rights, please contact us at: privacy@maisonrsvp.com
Contact
If you have questions about this privacy policy or how we handle your personal information, please contact us at privacy@maisonrsvp.com. We will respond within five business days.